FAQ

Frequently Asked Questions

What do you clean? Houses, offices, large businesses?

We provide janitorial services and commercial cleaning in the following locations:

  • Cincinnati Tri-State (60 mile radius)
  • Central IL (Champaign, Danville, Decatur, Bloomington)

We provide residential cleaning in the Champaign – Urbana Illinois area (Champaign County).  We sometimes clean extended areas with a travel fee. Contact us if you live in CU but outside the county.

If you own a business in Illinois, Indiana, Ohio, or Kentucky that requires at least 3 full time janitorial staff members, we will expand our service area. We have provided specialized janitorial service for industrial plants, gyms, schools, medical labs and manufacturing facilities to help these businesses deploy cost-saving sustainable cleaning practices.

How can I trust that you will provide a quality cleaning service?

All of our cleaning staff is carefully vetted with background checks and references. We are bonded and insured. RamClean is known for paying cleaners more than our competitors to ensure we get the best people. Our team of bilingual managers helps us maximize communication with staff. We consider our staff to be a part of our family and treat them with the utmost respect.

We also have a detailed professional cleaning process and checklist for our cleaners to ensure they clean the RamClean way. Our commercial cleaners use a mobile CRM app that includes inspections and employee GPS tracking.  Utilizing a team approach, every cleaner is trained on core janitorial techniques and site specific processes. We never put new cleaners in the field without a senior member of our crew to review their work.  We guarantee customer satisfaction.

What types of properties do you clean?

Ramclean works with a wide variety of commercial businesses including offices, banks, schools, daycares, hotels, churches, retail stores, restaurants, gyms, fitness centers, auto dealerships, government offices, municipal buildings, universities, warehouses, industrial plants. We provide customized, specialized janitorial services for manufacturing facilities, hospitals, medical facilities and research labs that require a completely sanitized environment.

We provide residential cleaning services for your house, apartment, condo, townhouse or just about any dwelling. We cut our teeth cleaning rental properties for property management companies during student turnover (the ultimate test of speed and efficiency).

What is the typical cost of a house cleaning service?

This depends on the size of your home and service needed.  But to make things easy you can get a free fast online quote here.  Or you can immediately book a cleaning here.

A basic cleaning for a small home is usually under $200.  A larger home, deep clean or move in / move out cleaning require more hours to properly clean and will often be over $200.  Usually deep cleans are needed if your home has not been professionally cleaned in months. We also provide a discount when you schedule recurring bi-weekly or monthly cleanings.  For more discounts, join our text list by texting ramclean to 64600.

Exactly what do you clean?

Rooms, bathrooms, kitchens, cabinets and just about any area of your home or business. You can see full details on our checklist page.

There are some areas we don't clean. We don't wash walls or pick up clothes.  Click here to find out what we don't clean.

How do I pay for house cleaning?

You can make payment through our online booking form.  You can also leave a payment at your home so our staff can pick it up when they complete the job.  We are flexible and can make other payment arrangements.

What hours do you provide your cleaning services?

For residential cleaning, we work on 2 and 4 hour windows from 9 AM to 5 PM Monday through Friday.  For commercial cleaning, we clean during all hours, every day except major holidays. Often we clean companies after 5pm business closing times. There are some clients that prefer day time janitorial service such as large offices and schools.  We can accommodate any schedule.

Are you the best cleaning service near me?

We strive to be the best cleaning service!!  We customize our services to meet your needs. We rarely say no to a reasonable request.   We are one of the highest rated cleaning services in the Midwest and provide both residential and commercial cleaning services.  We have over 100 5-star ratings in all of locations with a cumulative 4.9 rating.  Read our reviews here.

How often should I have my home cleaned?

Some of our clients have one time cleanings when they need a clean home for an event or special occasion. This usually requires a deep clean. If you want to keep your home clean and healthy then we recommend a bi-weekly cleaning.  Frequent recurring cleanings make it easier to keep your home clean and the rate is discounted.

Will I get the same cleaners?

We do our best to use the same team whenever it is possible.  This applies to both house cleaning and commercial janitorial staff. This helps our team learn the nuance of your house (rooms to clean, areas to avoid, pets) or business (supply closets, bathrooms). Please keep in mind that our staff will need to take time off for sick leave or vacations. Outside circumstances can require changes to our house cleaning teams, but 90% of the time it will be the same crew.

Still Have a Question?