FAQ

Frequently Asked Questions

What type of businesses do you clean?

We provide janitorial services and commercial cleaning in the following locations:

  • Cincinnati Tri-State of OH, KY and IN(60 mile radius)
  • Central IL (Champaign, Danville, Decatur, Bloomington)
  • Indianapolis, IN

If you own a business in Illinois, Indiana, Ohio, or Kentucky that requires at least 3 full time janitorial staff members, we will expand our service area. We have provided specialized janitorial service for offices, industrial plants, medical facilities, hospitals, hotels / hospitality, gyms, schools, churches, research labs and manufacturing facilities to help these businesses deploy cost-saving sustainable cleaning practices.

How can I trust that you will provide a quality cleaning service?

All of our cleaning staff is carefully vetted with background checks and references. We are bonded and insured. RamClean is known for paying cleaners more than our competitors to ensure we get the best people. Our team of bilingual managers helps us maximize communication with staff. We consider our staff to be a part of our family and treat them with the utmost respect.

We also have a detailed professional cleaning process and checklist for our cleaners to ensure they clean the RamClean way. Our commercial cleaners use a mobile CRM app that includes inspections and employee GPS tracking.  Utilizing a team approach, every cleaner is trained on core janitorial techniques and site specific processes. We never put new cleaners in the field without a senior member of our crew to review their work.  We guarantee customer satisfaction.

What types of properties do you clean?

Ramclean works with a wide variety of commercial businesses including offices, banks, schools, daycares, hotels, churches, retail stores, restaurants, gyms, fitness centers, auto dealerships, government offices, municipal buildings, universities, warehouses, industrial plants. We provide customized, specialized janitorial services for manufacturing facilities, hospitals, medical facilities and research labs that require a completely sanitized environment.

What hours do you provide your cleaning services?

For commercial cleaning, we clean during all hours, every day except major holidays. Often we clean companies after 5pm business closing times. There are some clients that prefer day porters or day time janitorial service such as large offices and schools.  We can accommodate any schedule.

Are you the best cleaning service near me?

We strive to be the best cleaning service!!  We customize our services to meet your needs. We rarely say no to a reasonable request.   We are one of the highest rated cleaning services in the Midwest. RamClean has over 100 Google reviews in  our Champaign, IL location and over 200 five-star ratings when combining all review sites for all of locations.  Read our reviews here.

Will I get the same cleaners?

We do our best to use the same team whenever it is possible.  This helps our team learn the nuance of your business (supply closets, keys, security badges, policies, storage, bathrooms). Please keep in mind that our staff will need to take time off for sick leave or vacations. Outside circumstances can require changes and many of our cleaning staff get promoted to supervisors, trainers or lead cleaners that will result in a different set of responsibilities.

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